Thu, October 13, 2022
6:00 pm - 7:30 pm

VIRTUAL: Conflict Resolution Basics

Would you like youth to be able to resolve their own conflicts more independently? This training provides afterschool staff with knowledge and skills to facilitate conflict resolution in their program by encouraging youth to manage feelings and resolve conflicts appropriately. You will walk away from this training with a step-by-step model for conflict resolution you can put into practice right away.

CEUs: Upon successful completion of this training, the participant will earn 1.5 clock hours (.2 CEUs) of training. 

Training Objectives:  

Participants will: 

  1. Explain how reframing conflict can turn conflict resolutions into opportunities for growth.
  2. Demonstrate examples of Reframing Conflict using the High/Scope step-by-step model and the general principles for conflict resolution.


Core Competencies Addressed: 

Core Knowledge Area – Interaction with Children and Youth: Entry Level, Level 1

5.C.- Promote positive expression, interaction and group experiences between adults and children/youth

C1- Support positive relationships between participants


Primary QIS Scales Addressed: 

I-E Creating Safe Spaces 

5 Staff group management style is characterized by proactive or positive approaches (e.g., proactively promoting constructive engagement, calm redirection, structured attention- getters, showing understanding of possible emotional or physical triggers of individuals in the     group, etc.).


II-G Emotion Coaching 

Staff prompt young people to be aware of and constructively handle their emotions.


III-N Cultivating Empathy  

2 Staff ask young people to discuss the causes or consequences of other people’s emotions (e.g., in response to in-the-moment situations, past experiences, or in discussion of other actual or fictional events or experiences).