9:00 am - 12:00 pm
Children\’s Services Council of Palm Beach County
2300 High Ridge Road
Boynton Beach , FL 33426
What role do you play in conflict situations in your program? Do you know how to turn a conflict situation into an opportunity for growth? This interactive training will introduce you to a step-by-step model for reframing conflict as well as general principles of conflict resolution.
Core Competencies Addressed
Core Knowledge Area – Interaction with Children/Youth:
5.A: Promote meaningful engagement, leadership and guidance of the children/youth – Entry Level, Level 1, and Partial Level 2.
5.C: Promote positive expression, interaction and group experiences between adults and children/youth – Entry Level and Level 1.
Primary QIS Scales Addressed
II-L: Staff encourage youth to manage feelings and resolve conflicts appropriately.
a. Examine the roles they play in conflict situations in their program.
b. Demonstrate examples of Reframing Conflict using the High/Scope step-by-step model and the general principles for conflict resolution.
c. Explain how reframing conflict can turn conflict resolutions into opportunities for growth.