Wed, January 22, 2020
9:00 am - 12:00 pm

Children\’s Services Council of Palm Beach County

2300 High Ridge Road

Boynton Beach , FL 33426

Reframing Conflict

What role do you play in conflict situations in your program? Do you know how to turn a conflict situation into an opportunity for growth? This interactive training will introduce you to a step-by-step model for reframing conflict as well as general principles of conflict resolution.


Core Competencies Addressed
Core Knowledge Area – Interaction with Children/Youth:
5.A: Promote meaningful engagement, leadership and guidance of the children/youth – Entry Level, Level 1, and Partial Level 2.
5.C: Promote positive expression, interaction and group experiences between adults and children/youth – Entry Level and Level 1.


Primary QIS Scales Addressed
Supportive Environment:
II-L: Staff encourage youth to manage feelings and resolve conflicts appropriately.


Training Objectives
Participants will:
a. Examine the roles they play in conflict situations in their program.
b. Demonstrate examples of Reframing Conflict using the High/Scope step-by-step model and the general principles for conflict resolution.
c. Explain how reframing conflict can turn conflict resolutions into opportunities for growth.