9:00 am - 12:00 pm
Children\’s Services Council of Palm Beach County
2300 High Ridge Road
Boynton Beach, FL 33426
Do you communicate with youth in a way that makes them feel supported and heard? This training will provide communication techniques that help you to build more supportive, youth-centered relationships. You will learn how to ask eﬀective questions, to listen actively to youth and oﬀer youth encouragement rather than praise.
Core Competencies Addressed
Core Knowledge Area – Learning Environment and Curriculum:
4.B: Design and implement a curriculum to enhance cognitive development – Entry Level and Level 1.
4.C: Design and implement a curriculum to support social and emotional development – Entry Level and Level 1. Primary
QIS Scales Addressed
II-K: Staff support youth with encouragement.
a. Understand the concept of positive, purposeful interaction with youth.
b. Learn the characteristics of effective questions.
c. Understand the concept of active listening.
d. Learn the characteristics of effective positive responses to youth and their work.